520jili Privacy Policy – How Your Personal Data Is Collected, Used, and Protected on Our Philippines Platform

When you create an account on 520jili, we collect the personal information you provide during the registration process, including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash number or local bank account information. This information is necessary to verify your identity, process your deposits and withdrawals in Philippine pesos, and ensure that your account is operated securely and in compliance with applicable regulations. We also collect information about how you use the platform, including the games you play, the bets you place, the amounts you deposit and withdraw, and the device and browser you use to access 520jili. This usage data helps us improve the platform experience, detect unusual activity, and ensure that our services are functioning correctly for players across the Philippines. In addition, we may collect your IP address and general location data to help us comply with regional access requirements and to protect the integrity of our platform against fraudulent activity.

We do not collect more information than is reasonably necessary to provide you with a safe and enjoyable entertainment experience on 520jili. All data collection is carried out transparently, and you will always be informed at the point of collection if any specific piece of information is required for a particular purpose beyond standard account management. If you contact our support team, we may also retain records of those communications to help us resolve any follow-up queries and to improve the quality of our customer service for all Filipino players.

The personal data we collect is used primarily to operate and maintain your 520jili account, process your financial transactions, verify your identity when required, and deliver the entertainment services you have signed up for. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to the operation of your account and cannot be opted out of while your account remains active. Your gameplay and transaction history is used internally to monitor for responsible gaming concerns, detect potentially fraudulent activity, and ensure that our platform remains fair and secure for all registered players in the Philippines.

Where you have given your consent, we may also use your contact information to send you promotional communications about new games, upcoming sports betting markets, or special offers available on the platform. You can withdraw this consent at any time by updating your communication preferences within your account dashboard, and we will stop sending marketing messages promptly upon receiving your request. We do not sell, rent, or trade your personal data to any third-party marketing companies, and your information will never be used for purposes that are unrelated to the operation of the 520jili platform and the services we provide to Filipino players.

520jili does not share your personal data with third parties except in the limited circumstances described in this policy. We work with trusted service providers who assist us in operating the platform — including payment processors that handle your GCash and bank transfer transactions, identity verification services, and technology partners who support our platform infrastructure. These service providers are only given access to the data they need to perform their specific function, and they are contractually required to handle your information securely and in accordance with applicable data protection standards.

We may also be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are under a legal obligation to do so. In such cases, we will only disclose the minimum amount of information necessary to comply with the relevant legal requirement, and we will notify you of any such disclosure where we are legally permitted to do so. Outside of these specific circumstances, your personal data remains within the 520jili platform and is not shared with any outside parties for commercial or marketing purposes.

As a registered player on 520jili, you have the right to access the personal data we hold about you at any time by submitting a request through your account dashboard or by contacting our support team. You also have the right to request corrections to any inaccurate or incomplete information we hold, and we will update your records promptly upon verifying your identity and the nature of the correction required. If you wish to close your account and request the deletion of your personal data, you may do so subject to any legal retention obligations we are required to comply with — for example, financial transaction records may need to be retained for a specified period under applicable Philippine regulations.

You have the right to object to certain types of data processing, including the use of your data for direct marketing purposes, and to request that we restrict the processing of your data in specific circumstances. If you believe that your data has been handled in a way that does not comply with this Privacy Policy or applicable data protection law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all privacy concerns seriously and will respond to any data-related requests or complaints within a reasonable timeframe, keeping you informed throughout the process.

520jili uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using SSL technology, and sensitive account information is stored using secure, access-controlled systems that are regularly reviewed and updated to address emerging security risks. Our internal team members who have access to personal data are trained in data protection best practices and are bound by strict confidentiality obligations as a condition of their role.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations, resolve any outstanding disputes, and maintain accurate financial records as required under Philippine law. When your data is no longer required for any of these purposes, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you have any questions about how long specific types of data are retained, or if you would like to request early deletion of your account data, please reach out to our support team and we will assist you as quickly as possible.